One AI.
Every Channel.
Limitless Support.
Website, WhatsApp, Mobile App.
All connected. All intelligent.
Website, WhatsApp, Mobile App.
All connected. All intelligent.
AI understands, resolves, and delivers human-like support at scale.
Seamless conversations across every touchpoint.
Train AI with your content. It learns, adapts, and improves.
AI that helps across your entire customer journey.
When a human is needed, your team receives the full conversation.
See what customers ask, where they convert, and how your AI performs.
One AI infrastructure layer for every market, channel, and stage.
See the same intelligence working across website chat and WhatsApp—with real responses.
Every conversation becomes a signal your team can use. Watch resolution, conversion, response time, and satisfaction move together.
Choose the AI support layer that fits your next stage. Upgrade as your conversations grow.
For businesses starting with AI customer support.
For growing teams ready to turn WhatsApp into a revenue channel.
For high-volume teams that need voice, security, and full coverage.
A customer operator that understands your business, acts across channels, and knows when to bring in your team.
| Capability | VELYONE AI | Basic chatbot | Human team |
|---|---|---|---|
| Response time | <1 second | Varies | Hours |
| Channels | Web + WhatsApp + app | Web only | Limited |
| Actions | Book, sell, track, resolve | Fixed replies | Manual |
| Contextual handoff | Full history retained | Limited | Native |
| Availability | 24/7 | 24/7 | Business hours |
One integration key. One script tag. One AI employee ready to work across your customer channels.
Receive your unique key within 30 seconds of registering.
No editing, configuration, or developer handoff required.
Your AI is live on the website while every channel stays in sync.
Clear answers for the people responsible for revenue, operations, and customer experience.
After registering, you receive your unique integration key by email within 30 seconds. Paste one script tag before </body> and your AI is live in minutes.
VELYONE runs across website chat, WhatsApp, and app experiences with one shared customer context. Pro adds WhatsApp AI and Enterprise adds Voice AI.
No. VELYONE handles repetitive and time-sensitive conversations, then hands complex cases to your team with the conversation context intact.
VELYONE uses TLS 1.3 in transit and AES-256 at rest. Your customer data is used to provide the service and is not sold or used to train general AI systems.
Yes. There are no long-term contracts. Basic includes a 3-day free trial, and new customers are covered by the existing 7-day money-back guarantee.
Start with a real conversation. See how quickly VELYONE turns customer intent into action.
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VELYONE collects only the data necessary to provide our AI chatbot services. This includes chat transcripts, user interactions, and basic analytics data.
All data is encrypted using TLS 1.3 in transit and AES-256 at rest. We are SOC-2 compliant and undergo regular security audits.
We use your data solely to provide better service to your business. We never sell or share your data with third parties without explicit consent. Your AI model is never used to train general AI systems.
Chat data is retained for 90 days for service improvement purposes, then automatically deleted unless you request longer retention.
We use our infrastructure (secure servers), database, global CDN, payment processor, email system, and Meta (WhatsApp API). Each processes data under their own privacy policies.
You have the right to access, export, or delete your data at any time. Contact us at [email protected] to exercise these rights.
By using VELYONE, you agree to these terms. VELYONE provides an AI-powered customer communication platform for businesses on a subscription basis.
You agree not to use VELYONE for spam, illegal activities, or activities that violate applicable laws or Meta's WhatsApp Business Policy. You are responsible for the content your AI agent sends to your customers.
We guarantee 99.9% uptime. Scheduled maintenance will be announced 48 hours in advance. Service credits are provided for any downtime exceeding our SLA.
Subscriptions are billed monthly in advance. The Basic plan includes a 3-day free trial. All prices are in USD. WhatsApp API usage on Enterprise is billed separately by Meta.
Either party may terminate this agreement at any time. Upon cancellation, you will retain access until the end of your current billing period. To cancel or for any queries, contact us at [email protected].
VELYONE is provided as-is. We are not liable for any damages arising from use of the service, AI responses, or WhatsApp account actions by Meta.
We offer a 7-day money-back guarantee for all new customers. If you're not satisfied with VELYONE, you can request a refund within 7 days of your initial purchase.
To be eligible for a refund, your account must have processed fewer than 1,000 messages during the period. This policy ensures fair usage and prevents abuse of our refund system. Email [email protected] within 7 days of your first payment.
The 3-day free trial means you are not charged during the trial period. If you cancel during the trial, you are charged nothing. No minimum messages restriction applies to trial cancellations.
Meta WhatsApp API fees are billed directly by Meta and are non-refundable through VELYONE. Refunds are not available after the 7-day window.
Email us at [email protected]